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Service Manager - Trucks I FAMCO I Dubai

10.00 to 12.00 Years   Dubai, United Arab Emirates   22 Jun, 2022
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

About the PositionWe are currently looking to recruit an experienced Service Manager for our Truck Division in Famco who will strategically manage and develop all aspects of Volvo Trucks Service operations while focusing on delivering excellent customer service, parts sales and margin, workshop productivity and efficiency, to ensure profitability.Reporting to the Head of the Division, you will be responsible for the following tasks.

  • Ensure that the workshop achieves the budgeted net sales, gross margin and net contribution which results towards the company?s overall budget achievement
  • Plans and ensures optimal use of facilities available at the workshop for running the business operations.
  • Do monitor, mentor and develop his team members to achieve high level of team performance that creates desired level of customer satisfaction and achievement of the service centre business objectives
  • Manage the Bodyshop operations in Dubai and Abu Dhabi
  • Ensure customer satisfaction
  • Coordinate with different Truck customers for contract renewals, payment collection, and job card approvals
  • Maintain direct contact with customer for all related activities including monthly reports to FAMCO management and customer.

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