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Service Manager

1.00 to 10.00 Years   Dubai, United Arab Emirates   25 Oct, 2021
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

About the role.?To lead the tier 2 fast fit sites daily, in ensuring they provide excellent customer service, while ensuring achievement of or exceeding the location?s monthly/annual sales and profitability targets. Ensuring the tier 2 sites exercise control in all areas such as:Facilities, manpower and operations including administration and audit. Achieved through regular site visits to aid the teams in improving all round performance and customer service levels.?Aid the managers in recruitment and development of the site teams.In addition, the role will support the drive the usage and sales of OES tier 2 parts?Brief of key responsibilities:

  • Fast Fit Management
  • Aftersales Reporting
  • Field Visits
  • Aftersales Training Operations
  • Aftersales Policies and Procedures/Operational Compliance
  • Tools Equipment and Facilities
  • Business Development
  • Service Excellence
  • Budgeting Control
  • Coordination of Customer Relations

Keyskills :

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