| Job Location | Dubai, United Arab Emirates |
| Education | Graduate / Post Graduate |
| Salary | Not Mentioned |
| Industry | IT-Hardware |
| Functional Area | Not Mentioned |
Service Desk Lead (Onsite)Description:?Responsible for managing End user support activities.?Responsible for Incident Handling, Service Requests and Escalation Management.?Ensure 100% SLA compliance & driving initiatives to improve SLAs by analysis and Responses.?Should be an active Team Player across various IT domains.?Managing Incidents, Requests, Problem & IMAC?Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi Fi Configuration, Application Software Configuration, VOIP Phone, and others as assigned?Professional and proactive approach in resolving End User issues.?Owner for Daily/Weekly/Monthly reviews for the towerEligibility:?ITIL V3 Foundation Certified?Good Communication skill, English and ArabicJob Location : Dubai
Keyskills :
© 2023 HireeJobsGulf All Rights Reserved
