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Senior Support Specialist - CNTG

5.00 to 10.00 Years   Dubai, United Arab Emirates   19 Aug, 2023
Emirates National Oil
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryOil & Gas
Functional AreaNot Mentioned

Job Description

Job PurposeDelivers second line support to end users in the organization and responsible for solutions maintenance, modifications, performance, capacity, upgrades and administering applications and solutions.Responsible for assisting in the design, delivery, and improvement of applications and systems.Principal AccountabilitiesOperational

  • Should be able to work independently as well as in team. Must possess good analytical and problem-solving skills. Should possess ability to explain technical matters in non-technical terms to customers
  • Should be able to effectively communicate (verbal or in written) with Customers, team members and Product vendors on the matters related to all functional or technical areas
  • Documents and maintain Knowledge database to share experience and knowledge with team members in order to enhance efficiency and reduce single person dependence
  • Coordinate work tasks with Customer, team members, and Product Vendors to perform the tasks assigned efficiently in Timely manner

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