| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
# Organize & document the approved recommendations & communicate with organizational units to ensureexecution as per due dates# Develop recommendations status report that includes percentage of completion & impact analysis# Preparing and reviewing reports.# Perpetuate the development and utilization of process improvement tools throughout the organization# Coordinate and liaise relative to initiatives that may include RFP preparation, and management tracking# Performs other responsibilities related to the position as appropriate.# Follow up with organizational units in their part of Partnerships framework & ensure adherence to approvedmanual.# Implement performance management policies and methodologies (e.g. balanced scorecard) used within theRTA. -Note: The primary emphasis is on strategic performance management# Review organizational units score cards to ensure having KPIs that cover their approved mandates# Periodical review & validation of KPIs attributes & analysis.# Periodical meetings with organizational units in order to discuss their performance, voice of the customerfeedback results & stand on required actions for improvements# To review and revise performance improvement, voice of customer frameworks and criteria?s in accordance tointernationally recognized operating models and benchmarks# Periodical Development of corporate performance, and customer feedback reports including different type ofanalysis, for example: trend analysis, comparison analysis, root cause analysisEducation# Bachelor?s Degree in Business Administration from a recognized universitySkills# Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detailorientation.# Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multipleconcurrent projects.# Innovative problem-solver who can generate workable solutions and resolve complaints.# 8 years of working experience.# Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamliningcomplex work processes.# Exceptional listener and communicator who effectively conveys information verbally and in writing.# Resourceful team player who excels at building trusting relationships with customers and colleagues.# Computer-literate performer with extensive software proficiency covering wide variety of applications.
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