Senior Manager, CVP and Product Solutions CEMEA

Job Description

Company DescriptionVisa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging ? where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world ? helping unlock financial access to enable the future of money movement.Join Visa: A Network Working for Everyone.Globally and in the CEMEA region, Visa regularly enhances and develops product solutions to target new segments or to fulfil product needs. These solutions require technical development and a deep understanding of the various product constructs and the needs of the markets and sub-regions.The Senior Manager, CVP and Product Solutions CEMEA will be a key member of CEMEA Hub Consumer Solutions team within the CVP Product vertical and will advance Visa agenda across the region to implement product solutions. The incumbent will work closely with members of Sub Region Product, MS&S, Business Development, Legal, Finance, Visa Rules, Global IT and Global Product teams to implement CEMEA wide Account Level Management go-to-market solutions, establish/deploy new Premium Products solutions in/with select markets and clients, and be the go-to CEMEA expert for solutioning and execution in this space.Responsibilities:

• Engage with internal CEMEA/Global functional and market teams and CEMEA clients and drive cross functional activities to implement Account Level Management (ALM) and Visa Digital Benefit Platform (VDBP)
• Key member in the development of the CVP and solutions strategy, involved in evolving current benefits structures, supporting technical and business solutions to meet Visa objectives
• Strategic development of the Account Level Management as comprehensive solution for CEMEA. This will involve develop a comprehensive sales/commercialization with Sub regions/issuers, product technical design and enhancement implementations, as well as pricing and financial modeling. The incumbent will also be responsible for revenue generation from ALM implementation at a CEMEA level.
• Leading/adopting global best practices, understanding, and socializing technical implementation guides across the solutions team and sell-in toolkits to assist CEMEA teams on platform expansion. Manage cross functional engagements with Global Product and Global IT, Finance, Legal CS, Sales, Marketing, Compliance and Pricing team to support initiatives implementation
• Analyzing market environments including competition, understand market team requirements and assemble Visa capabilities to provide solutions
• Partner with VCA teams to accelerate portfolio upgrades leveraging the ALM capabilities with defined success metrics
• Analyze deployed projects to optimize performance of the deployed use cases
• Continuously seek opportunities for improvement and streamlining of existing implementation procedures
• Present Account Level Management & New Product solutions in client meetings & forums and internally at Visa to drive adoption and expansion in CEMEA to achieve revenue targets
• Design new platform features including enhanced IT capabilities and usage initiatives to target and penetrate new and existing consumers (e.g. youth, digital solutions)
• Drive/lead development of new capabilities/platforms and own these platforms in the CEMEA benefit management space to help enable and deploy flexible benefits and benefit resell strategies by leveraging existing technical capabilities as well as developing new and innovative benefit solutions in partnership with regional tech teams and 3rd party providers
• Act as SME on UX and UI of new benefits platform build initiatives and refine business requirements to address the needs of various user personas, both internal and external to Visa.
• Deliver enhancements to Visa Digital Benefits Platform, to enable greater adoption of Visa benefits and cost effective measures to reward Visa higher spenders with enhanced propositions
• Initiate and drive continuous improvement of existing benefit management approaches and practices to optimize performance, cost efficiency and flexibility
• Partner with in market and global teams to conduct effective and efficient management of BAU activities (issues and/or claims) within benefits management space
• Work with minimal direction, within a complex and ambiguous environment to drive rigorous delivery in tight time frames

Qualifications

• Minimum 12+ years of experience in payments product management, payment processing, operations, strategy development and execution, experience in Credit Cards/Lending is desirable
• Minimum 6+ years of strong experience utilising analytical and project management skills
• Curios self-starter, fast learner and critical thinker able to imagine and absorb new market developments and evolving client needs and translate those into practical Visa solutions
• Technically astute to work through overall functional specifications, market nuances and client payment ecosystems
• Go getter delivering results while engaging cross functional teams for the fast pace delivery
• Excellent problem solving & communication skills with a focus on client solutioning
• Strategic thinker able to piece together a broader business picture and then drill down into modular components and detailed requirements
• Strong team player internally and with clients, working independently to coordinate cross functional activities, obtaining critical support from multiple stakeholders

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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