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Senior Contracts Administrator

2.00 to 10.00 Years   Dubai, United Arab Emirates   27 Nov, 2023
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAdministration Support Services; Recruitment & Employee Placement Agency; Retail & Wholesale
Functional AreaNot Mentioned

Job Description

We are looking for a professional and experienced Senior Contracts Administrator to join an industry leader in domestic services in the UAE. The successful candidate will manage a high volume of administration, communicating with both management and clients, ensuring continual improvement in customer satisfaction.˙?Responsibilities:˙

  • Supervise and monitor daily operations within the contracts department.
  • Effectively train, mentor and support contracts administrators & front of house staff in effective data entry and contracts management flow.˙
  • Ensure given˙KPIs are achieved and maintained.
  • Prepare weekly, monthly, quarterly and annual reports for senior management on the status of current contracts & payment or as requested.˙
  • Provide service delivery assurance to ensure maximum service availability and performance.˙
  • Propose different solutions outside of set parameters to address more complicated, day-to-day problems with contracts, service lines, markets, sales processes, or customers.˙
  • Building the subject matter expertise within the function and provide resources into approved contracts whilst maintaining operational coverage and efficiency.

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