Job Location | Dubai, United Arab Emirates |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Other Business Support Services |
Functional Area | Not Mentioned |
Senior Client Executive - ConstructionOpened Recently Location Dubai International Financial Centre, Gate Village 7 Building, Dubai, United Arab Emirates Category Client Management & Sales Job Id R_192876 JOB DESCRIPTIONKey ResponsibilitiesClient Servicing* Develop a strong understanding of our clients business, strategic priorities, risk strategies and risk management needs and develop innovative approaches to unique client needs. * Risk management advisory and guidance to clients, including risk identification, contract reviews and liaising/negotiating terms with various project stakeholders* Implement and maintain a quality service plan and regular open items reports.* Responsible for maintaining quality in all area of client deliverables.* Build and maintain client relationships and become the primary contact for clients* Makes recommendations to clients regarding additional products & services as solutions to clients risk issues.* Responsible for managing the invoicing/accounting process* Responsible for ongoing service and communication with client, including promoting client/insurer relationship as needed, executing contracted services, and performing contract reviews* Contribute to retention through effective risk solutions and excellence in service.* Ensure all back office activities are complete, included but not limited to MarshForce management, complete accounting paperwork, filing of client/project documentsBroking and Placement* Collect exposure information and underlying coverage requirements from clients* Review and process underwriting information, prepare and submission of Slip to insurers / reinsurers and responding to the specific queries of insurers/reinsurers* Compilation / Comparison of the terms received from underwriters* Presentation of terms to the client* Effecting the placement with the short listed insurer/reinsurer and obtaining follow support (where required)* Responsible for the execution of the placement strategy in accordance with client instructionsClaims Management* Responsible for managing the claims processBusiness Development* Maintain an active sales funnel and help to drive construction revenue growth throughout the MENA region* Identifying prospective clients* Preparation of presentations* Preparation of reports and RFP responses to tenders (with input from specialists within the global network where required) working to tight timeframes. * Creates & participate in presentations to existing clients and prospective clients.* Look for any cross selling opportunitiesKnowledge, Skills and AbilitiesEducation* Relevant college/university degree required, engineering background preferredExperience* At least 5 years of experience as a client advisor, client executive, or account manager with broking expertise or reasonable industry experience* Insurance experience would be an assetKnowledge and skills(general and technical) * Strong work ethic, detailed oriented and proactive* Excellent communication and interpersonal skills * Good relationship builder, both with clients and internally * Team Player * Organised with problem solving abilityOther requirements* Sets transformational business goals* Acts for long-term client satisfaction* Willing to constantly learn and grow with the business
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