| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
The main responsibilities for this role include:- Support in onboarding of school coordinators and provide relevant training;- Maintain relations with school coordinators and assist them with their bookings when necessary;- Maintain the IT infrastructure of the schools ticketing portal and manage help desk issues;- Ensure Contact Centre is relaying correct information to the school community on the schools ticketing portal.? Provide relevant training to the team when necessary;- Escalate technical glitches to the schools ticketing team;- Liaise with the Finance team and Information Future Technology (IFT) team to ensure the School Programme team gets relevant information coming through from the school community;- Ensure all information is easily accessible by relevant team members.
Keyskills :
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