Senior Analyst Business Support Market Development Eastern Europe Middle East Aca

Job Description

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team ? one that makes better decisions, drives innovation and delivers better business results.Job TitleSenior Analyst, Business Support, Market Development, Eastern Europe, Middle East & AfricaOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team ? one that makes better decisions, drives innovation and delivers better business results.Job TitleSenior Analyst, Business Support, Market Development, Eastern Europe, Middle East & AfricaOVERVIEW ? ROLE PURPOSE & ROLE FOCUS AREASReporting to the Market Development Executive Vice President, the Primary Purpose of the role of Business Support is to work as a Chief of Staff to the EEMEA MD Lead and support wider Market Development team to drive effective execution of the overall MD Business AgendaRoles & Responsibilities:?Together with Market Development lead, Segment leads, and Finance ensure all Objectives are well thought through, with the aggregation of these plans leading to Market Development meeting and potentially exceeding on delivery of the overall business targets.?Together with MD Finance, create and disseminate detailed analysis (Monthly Performance, quarterly individual performance) to drive Market Development performance across segments, ensure timely tracking of performance against agreed SIP KPI?s, and execute real time corrective actions.?Along with Account managers and marketing lead, initiate and implement efficient plans to utilize marketing funds, merchant innovation budget and contra dollars so these initiatives help to drive success.?Work closely with Market Development finance and account management team to create budgeting exercise and evaluate performance monthly.?Support account managers to drive commercial discussions by creating deal models, RFP documents including internal approvals and be an active part of customer negotiations to win the business?Be a forefront stakeholder to drive commercialization of deals by engaging with account leads and finance to accelerate revenue?Support in the coordination and management of the different Market Development business forums including preparation of relevant materials and delivery of post meeting actions. (Regional quarterly reviews, creating Strategy document, Monthly leadership meetings, Quarterly townhalls & any adhoc requests),?Across all reviews, put in place a consolidated action tracker that is regularly monitored, reviewed, and followed up on, to ensure effective delivery by each action owner.?Create a regular checkpoint on key business deals along with Market Development and segment leads to drive business impact.?Jointly, with the account managers and segment leads, provide regular performance updates, and appropriate escalations, when necessary, to enable the company to take timely corrective action and remove execution obstacles.?Support in driving all PR related activities for the segments by engaging with marketing and communications leads?Together with Market Development lead, Segment leads support in the preparation, execution, and effective management of an annual Market Development customer engagement event plan.?Coordinates development and dissemination of thought leadership for the segment.?Support in carrying out comprehensive functional process mapping, identifying efficiency related areas of improvement, development appropriate recommendations, and leading process re-engineering initiatives to drive efficiencies.?Support in driving improvements in sales effectiveness, sales capability, and sales process efforts across Market Development through a rigorous performance evaluation and development plan, and the effective utilization of strong financial and non-financial recognition programs.?Own the Market Development Information and data, competitive benchmarking reports, ad-hoc requests for analysis, weekly and monthly reporting, and responses to ad-hoc information requests from senior regional and global stakeholders.?Work closely with Risk & Franchise Development to ensure compliance with the necessary policies and processes covering risk self-assessment, effective and timely escalations, issue aging and closure, business continuity management, etc.?As required, provide support on a variety of administrative matters such as agenda management, meeting coordination, briefing documents etcKEY & CORE COMPETENCIES:?Consulting Skills: Analytical ability that uncovers relevant insights; Knowledge of applicable analytical tools & techniques; Understanding of financial modeling and business process re-engineering; business plan development and business case modeling.?Communications/Presence: Ability to clearly/credibly articulate own work verbally/in-writing and demonstrate active listening.?Team Contribution & Engagement Management: Work well with peers, internal customers, and external partners; Proactive collaboration with and support to the functions/verticals, Professional maturity in responding to coaching/performance feedback.?Internal Stakeholder Management: Establish rapport with Account Managers across the segments and other functions across the MA worldAbout You?Bachelor?s degree in business or equivalent degree. MBA - desirable?Experience providing innovative analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial?Ability to translate results of analyses into data-driven insights to ensure key messages resonate with the target audience?Ability to collaborate with peers and cross functional teams, working across multiple time zones?Creative and nimble with ability to overcome obstacles to solve challenging problem?Flexible and responsive, with ability to adapt to rapid change in direction or business priority?Openness to feedback and strong self-awareness?Ability to work within the confines of data governance and privacy standards?Excellent verbal and written communication skills?End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation?Assist with forecasting/financial modeling of business projections for revenue and pipeline?Hands on developing monthly and ad hoc performance decks for senior management?Demonstrated track record in working across different business teams, navigating and building relationships with senior stakeholders, understanding business priorities while bringing critical thinking?Experience conducting accurate financial analysis, working with large data sets, synthesizing laCOVID-19 Considerations We value the safety of each member of our community because we know we?re all in this together.In many locations, which may change over time, we?ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard?s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard?s guidelines.

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