Salesforce Product Owner - dnata Travel

Job Description

Job PurposeWe are seeking a skilled and certified Salesforce Product Owner to spearhead the advancement of our software and enhance its effectiveness and adoption across various brands and departments within dnata Travel. If you are a motivated product owner with a strong technical background in Salesforce CRM implementation, configuration, and development, we invite you to explore the details below.The selected candidate will act as the bridge between business stakeholders and support functions to define and execute the product solutions backlogs and roadmaps across the brands an integral part in delivering the brands vision.This person will also interpret customer requirements in a rapidly evolving market to steer modern, transparent and comprehensive product solutions aligned to business strategy and customer needs.Job Accountabilities:Plan:- Live and breathe innovation and latest technology trends and identify opportunities to be the first to market with new ideas- Assess market competition by comparing internal product solutions to competitors products- Make recommendations to drive differential customer experience and product development based on best use of technology and data insights, as well as return on investment.Deploy:- Collaborate and partner with stakeholders to define the business needs and to prioritise ideas and product requirements into product initiatives on the appropriate product backlogs.Lead:- Ensure that the product roadmaps are aligned with the brand vision and supports the delivery of the brand strategy- Identify and prioritise product features and create meaningful user stories and acceptance criteria - Manage stakeholder expectations and the communication of the product plan, priorities, roadmap and progress.Execute- Steer and challenge the technical delivery teams, working together to own and iterate the full product lifecycle across design, analysis, build and delivery ensuring product provides business value at speed - Partner with stakeholders to ensure requirements are delivered as per the business requirements and to the scope and cost agreed- Contribute to and follows the practices of the wider global product teams.Qualifications & Experience- Experience in commercial/sales/other5+ years Salesforce experienceQualifications:- Degree or Honours (12+3 or equivalent) Experience- 5+ years experience in Salesforce product management and/or development role, preferably within the Travel industry- Preferably Salesforce Administrator CertifiedKnowledge/Skills:- Demonstrable product experience gained across different business models- Outstanding technical, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally- Interpersonal effectiveness- Results and outcome focussed- Expert knowledge of travel / leisure industry standards, and core business functions and systems preferred- Practical and innovative with the ability to collaborate with cross-functional teams at a multinational level- Ability to manage and influence at all levels of the business- Strong written and verbal communication skills- Proactive self-starter, strategic in approach- Ability to react and respond decisively- Strong analytical capability- Professional, enthusiastic and confidentSalary & BenefitsJoin us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on whats it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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About Company

the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Group’s extensive and diverse international portfolio includes the world’s largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion).