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Sales Supervisor

1.00 to 10.00 Years   Dubai, United Arab Emirates   19 Apr, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Sales Supervisor | Al Futtaim Automotive | AutomallOverview of the role:We are currently looking to recruit a performance driven Sales Supervisor to join our growing used car sales team at Automall. Your role as a Sales Supervisor is to be on the frontline, achieving sales success while assisting in managing a sales team & providing a first-class sales experience for our customers. You will be the face of the business for every customer you interact with. You will be responsible for individual sales, managing a sales team & supporting the branch manager in managing the day-to-day operations of the showroom.˙˙What you will do:

  • Achieve all sales objectives set for yourself, your team as well as the branch including but not limited to volume, gross margin, trade-in targets, F&I targets etc
  • Assist the branch manager in managing the day-to-day operations of the branch
  • Supervise the sales team activities to ensure that all activities are carried out as per the company?s policies and procedures
  • Initiate dialogue with Sales team and branch management to discuss and address sales target issues, customer complaints and improvement opportunities
  • Ensure business process standards are maintained, including the monitoring of Customer data capture and accuracy at all Point of Sales
  • Train & coach sales team members to deliver a consistent standard of customer care, & achieve business objectives, while taking actions to develop individuals for future growth˙
  • Be the first point of contact to support the sales team & address any customer enquiries & issues in an effective & timely manner
  • The role is to support the sales objectives of the company through achieving given sales and CSI targets for both yourself, your team & the branch
  • Achieve and maintain the company prescribed standard sales policies and procedures˙˙˙
  • Attend & follow up all customer enquiries/prospects in a timely manner to maximise sales opportunities
  • Achieve or exceed customer satisfaction objectives, thereby ensuring maximum customer satisfaction and repeat sales
  • Ensure that Company procedures are adhered in terms of handling cash and assisting in arranging vehicle finance
  • Constantly improve selling techniques & customer handling skills
  • Sell vehicle-related insurance products & accessories
  • Maintain awareness of the automotive industry, update knowledge of product range, models, features and benefits
  • Analyze the market situation and identify customer needs
  • Explore opportunities to sell our products and services

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