| Job Location | Dubai - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Telecom / ISP |
| Functional Area | Not Mentioned |
Principal FunctionsAccountable to receives & review customer applications and requirements. Ensures that all required information and documents are available and processes the application promptly and efficiently. Develops strong bond with customers, to generate demand and in order to enhance revenue. Responsible to achieve set KPIs as well as high level of customer satisfaction while interfacing with the customer. Identifies and realizes pro-actively up-selling and cross-selling opportunities. Providing premium care to critical customers and Managing escalationsRoles & Responsibilities1. Develop product knowledge by keeping up to date with service and product offerings as made available by company2. Sales of Company's products and services in the Store3. Providing product and service information to the customers4. Proactively demonstrate services to customer5. Sell products and services to customers according to customer needs6. Ensure process adherence in all transactions7. Use range of tools and techniques available to structure and manage different types of customers and close sales (internet, marketing material, interactive areas and tools)8. Respond to customer enquiries, finding the correct answers by consulting systems and other records9. Assist subscribers in maintaining and updating customer accounts10. Adhere to company standards in all activities and tasks (Great Service, Great Sales, Great Standards and Great People)11. Collect and verify required documentation, such as National ID, forms and receipts as per TRA regulations12. Assume responsibility for tasks delegated by Account Manager.
Keyskills :
Sales Executive
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