| Job Location | Dubai, United Arab Emirates |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Training & Education Center; Marketing; Sales Outsourcing |
| Functional Area | Not Mentioned |
Objectives of the Position:? Responsible for liaison between the company and all private schools and other educational institute, managing service levels and the on-going relationship to ensure generation the assigned revenue.? Provide high level of sales and marketing support for company products / services, new requirements request and address all schools? needs. Major Tasks & Responsibilities:? Manage all the private schools in UAE, and other education institute.? Relationships through regular close contact account management which will include regular face to face meeting, telephone and email communications.? Proactively identify business opportunities / services offered by the company, ability to compile and present proposals in order to achieve new sales / signed contracts.? Communicate with Development team, PDM to gather, monitor and analyze performance of the company service usage and availability.? Facilitating resolution of complex technical issues in all areas of assigned products by collecting the necessary documentation.? Quality assurance and product management.? Perform other duties and projects as assigned by management. Client Interaction:? Address all schools requirements, inquiries,? Provide standard training to new users of company application? Ensure customers needs are addressed on time and served promptly? Regularly conduct follow ups and make sure all schools needs are met.? Provide proper documentation of all inquiries, feedback, requirements, complaints and all actions taken.? Follow up on payment collections. Team Interaction:? Communication and work closely with customer service team members to address and deliver school requirements.? Provide pre-technical sales support whenever requested? Participate in team meetings, actively provide suggestions and share ideas to improve customer support operations. Internal Duties:? Support team and management new initiatives? Report weekly activities, task and accomplishment, submit necessary reports as requested? Attend team meetings and actively participate? Assist finance department in doing follow up payment collections
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