Generate project/business opportunities and RFPs through customer contact to meet companys business plans and growth strategies
Drive the sales process from inquiry/RFP coordination through Closing the Deal
Track and report current status of potential projects, markets, Customer news, and developments
Lead the development and preparation of RFPs, Pre-Qualification, formal presentations
Negotiate potential contract adaptations or extensions when needed
Assess the targeted quality of business coming in; refocusing efforts if off track
Manage and update all sales related MIS
Developing sales strategies
Responsible for:
Develops sales strategy for the market that ensures attainment of company sales goals and profitability
Perform market research and identify areas in which the division can introduce new/future services that could provide competitive advantage and secure market share
Track competitors strength, weakness, analyse and set the strategies for winning the contracts.
Continually track market trend and developments and update the team
Preparing presentation based on client requirements
Design, create, implement sales & marketing plan to drive growth and increase branding opportunities.Responsible for:
Promote and develop visibility of services provided by the organisation.
Identify, meet and organize presentations to present to potential client
Coordinating marketing campaigns with sales activities.Responsible for:
Develop and implement relationship strategies to maximise our chances of profitably securing strategically important new business
Customer ServiceResponsible for:
Contribute to the development of a customer-focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives.
Achieve and enhance customer satisfaction by meeting and /or exceeding the customer requirements, SLAs.
Collaborate; build strong trusted working relationship with customers and colleaguesResponsible or:
Prospect new potential clients and maintain existing customers relationship to maximise our chances of profitably securing
strategically important new business
Collaborate with the Senior Management to prepare and implement the companys Marketing and Business Development Plan and strategy for meeting business goals
Liaise internally with other departments such as Commercial, Operation, Finance, Human Resources
Act as a resource person for management with respect to sales and marketing issues
Drive innovation. Encourage the sharing of ideas within the team and across divisions
Responsible for the performance and development of the sales executives. Prepare action plans by individuals as well as by team for effective search of sales leads and prospects
Work with operations to develop the co-operation between sales and Operations
Behavioural and discipline.Responsible for:
Punctuality, time management and proper communication with engineer, manager, team and customers
Compliance to company policies and procedures
Positive attitude
Living the company values
JOB CONTEXT:
Effective team player who actively portrays a positive attitude within the workplace
Job holder will play a key role to meet and enhance the customer requirement in line with the companys policy and objective.
Ability to communicate effectively at all levels.
Ability to listen to customer, empathies and provide appropriate solutions to achieve and satisfactory results.
Concern for the quality of ones work, other workers and the organisation as whole.
Plays a key role in work winning activities Concern for the quality of ones work, other workers and the organisation as whole.
Effective Team Player, participate in employee engagement activities
