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Sales Administrator

2.00 to 4.00 Years   Dubai, United Arab Emirates   01 Mar, 2022
Reza Investment Company
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
Salary$1,000 - $1,500
IndustryChemicals Manufacture; Perfume & Cosmetics
Functional AreaNot Mentioned

Job Description

  • General office administration and customer support.
  • Ensures prompt and efficient handling of customer orders to Reza standards.
  • Liaison between Sales associates and various departments internally and externally.
  • Identifies problems in delivery schedule and work with the Area and Business Development Managers and Supply Chain on appropriate solutions.
  • Works with databases, managing inventory, coordinating with other departments.
  • Facilitates Invoice Dispute Resolution - Discrepancies and Delivery Inconsistencies.
  • Order Support - Tracks Orders and is the liaison between Sales and Order Management; Communicates with Delivery Companies; Coordinates Rush Orders.
  • Monitor the performance of the department according to set K.P.I.?s.
  • Adheres to Reza and Customer policies, procedures, rules, and safe work practices.
  • Complies with Quality Assurance activities.
  • Customer order handling within Reza service standards and customer liaison.
  • Coordinates with Reza staff to meet customer specifications and quality Standards.
  • Liaise with all Reza staff involved in customer service and sales order completion.
  • Checks invoices and receipts to eliminate wrong and double deliveries.
  • Arrange sales team?s equipment installation with the Technical Support Services Department.
  • Maintain office supplies, sales support materials, office system, filing and quotation support.
  • Regular reporting of order handling and related issues.
  • Dealing with Supply Chain to maintain the minimum stock and follow up for items which is out of MPL
  • Coordinates with warehouse on daily basis for smooth flow of material deliveries.
  • Prompt order handling and credit control procedures.
  • Performs other duties as assigned.

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