Retail Attendant / Retail Cashier / Retail Associates

Job Description

To provide good service and promote merchandise and services and to attend to guest needs at the retail stores or carts. Ensure consistent housekeeping standards, merchandise display, stock replenishment, perform cashiering duties and maintain accurate stock control. To be able to work independently at the retail store or at the cart, and be able to work in an outdoor environment and be able to work on rotating shifts including weekends and public holidays.ÿÿÿ

• Provide good service standards at all times
• Greet and initiate conversation with guest and understand guest needs
• Possess good product knowledge and selling skills
• Assist guests on their enquiries and helping them by going the extra mile
• Ensure that the store housekeeping, stock replenishment and merchandise display are carried out as a daily routine
• Understand store assortment mix
• Monitor store inventory movement & inform Store Management if there are irregularity in stock movement
• Assist other team members in a positive and professional manner
• Willingness to cross train as requested
• Ensure that Standard Operating Procedures (SOP) are adhered in accordance with company policies
• Perform all POS functions in an accurate and timely manner
• Ensures that Environmental, Health and Safety requirements are adhered
• Learn, Practice and Adhere all related safety procedure related to job and work area. Knowing and Following the advised restrictions and limitations in performing the job.
• Establish and follow good housekeeping practices.
• Follow or establish safety procedures or avoiding working alone wherever possible. Hence, if inevitable, advise the Line Manager and know the alternative means to contact in case of emergency.
• Adhere to fire safety and emergency evacuation procedures, including assisting the guests when evacuating. By exercising the ?duty of care?. As moral and legal obligation to protect the guests, staffs, contractors, vendors, suppliers, third party partners and all other persons within our care from harm or loss when they are exposed to our activities and using our services, with watchfulness, attention, caution, and prudence that a reasonable person in all circumstances would.
• Follow the use of equipment, machines and tools safely. Keeping all work areas clear of clutter.
• Contribute to a healthy, illness-free work place by observing proper personal hygiene, high standard of cleanliness and observing consistent housekeeping like frequent hand washing to reduce the risk of common infections and cross contaminations.
• Ensure that fire exits are not blocked, and fire extinguishers are monitored and updated.
• Ensure a complete first aid kit and within easy access and advise Line Manager if it need a further first aid item.
• Know how to report a hazard and a near miss to the Line Manager. Cooperate and resolve incidences involving oneself and persons within own?s control and influence, timely and accurately.
• Follow strictly the rules and regulations set by the company to protect the lives and welfare of the persons involved in the business processes, including the protection of property and environment from damages and other form of losses.
• Commit to safe systems of work by adhering to agreed processes that are put in place, which can include, but not limited to those in the approved manuals, policies, procedures and SOP?s and thus it shall be everyone?s responsibility to know and understand thoroughly these systems and processes, execute properly an avoid short cut.
• Provide, as afar as reasonably practicable, the highest level of protection, against harm or loss from hazards and risks to health, safety and welfare, of oneself and of the persons working under own?s authority.

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