Ensure F&B operation and service excellence for Members and guests in the following areas: ? Daily restaurant floor operations ? Compliance of staff grooming with the Company standard ? Compliance of with Dubai Municipality requirements ? Proper Mise en place ? Adequate tableware and consumable items for smooth operations ? Good working conditions of operating equipment; preparation of repair and maintenance requests when necessary ? Cleanliness of work stations and full observation of safety procedures ? Assist their direct supervisor to manage the compliance of staff with SOP requirements and service standards, especially when SOP changes are implemented. ? Conduct new staff and regular training to maintain established service standard, to achieve continuous improvement and to help colleagues align with the restaurant culture. ? Managing daily and monthly operating and sales reports ? Overseeing weekly staff rosters, highlighting manpower requirements, recruitment and staff promotion needs ? Supervising monthly stock-take? Controlling operational costs. ? Perform any other related duties as and when assigned by the supervisor.
