| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Ticketing / Travel |
| Functional Area | Not Mentioned |
Reservations AgentJob Location : Dubai, UAE:?Processes reservations from the Guests, Sales office, other hotel departments, -Corporate Companies and travel agents.?Knows the type of rooms available as well as their location, layout and amenities.?Knows the selling status, rates, and benefits of all packages plans.?Knows the credit policy of the hotel and how to code each reservation.?Communicates reservation information to the front desk.?Processes cancellations and modifications and promptly relays this information to the front desk.?Processes advance deposits through Payment Link on reservations?Monitors advances deposit requirements.?Getting information about areas of interest in order to target more clients in particular seasons.?Making arrangements for clients travel programs.?Tracks future room availability on the basis of reservations and helps develop forecasts for room revenue and occupancy.?To be aware of all front office procedures and assist with reception duties when required.?To be fully aware of and adhere to health and safety, fire, and bomb threat procedures.?Willing to undertake any reasonable request made by management in any other area of the house.?Open and close the availability as and when required of the hotel in all the GDS channels, IDS channels, and on the hotel website.?Configuring rates on the hotels property management system.Desired Skill & Expertise:?Atleast 2 years of experience working with the reservations department in a 4/5*property.?English Proficiency both written and verbal.?Working knowledge of Opera PMS and Microsoft Office is essential
Keyskills :
Opera PMS and Microsoft Office
© 2023 HireeJobsGulf All Rights Reserved
