| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Ticketing / Travel |
| Functional Area | Not Mentioned |
Reservations AgentJob Location : Dubai, UAEJob Details :•Previous experience of 3-4 years in a Luxury Hotel environment in a similar role, is a plus.•Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.•Previous Call Centre experience and knowledge of Genesys will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.•A Welcoming and Enthusiastic Energy that elevates the Vibe at FIVE.•Exceptional Organisational Skills and a Passion for delivering FIVE-Star Guest Experiences.•A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.•Impeccable communication skills, both verbal and written, with fluent, accent-neutral English required (proficiency in additional languages is a plus).•Exceptional skills in Improving Customer and Stakeholder Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.•FIVE-Styled Visionary thinking by finding creative solutions and superior Problem-Solving skills, while taking Ownership for all duties and tasks assigned.•Strong familiarity with the Dubai market is Highly Advantageous.•Next-Level Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.•Provides coaching to Staff to enhance Service Performance.•Targets an attainment of 85% or higher on Mystery Shopper evaluations.•A hands-on attitude, fuelled by a Can-Do! Spirit.
Keyskills :
knowledge of Hotel PMS specifically Opera
© 2023 HireeJobsGulf All Rights Reserved
