Reservations Agent

Job Description

Reservations AgentRixos Premium Dubai JBR Location Dubai, Dubai, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing RIXOS Posted Date 05/07/2022Job Start Date :15/07/2022 Job Type Permanent Full-Time JOB DESCRIPTION Rixos Premium Dubai is looking for detail-orientedReservations Agentsto assist our guests with their booking needs. You will provide various planning and booking services, including answering questions and making room booking suggestions.Main responsibilities:* Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations * Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. * Assist to book and block all rooms according to required standards and monitor all special reservations * Ensure compliance to all security and safety standards on everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and its availability. * Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis. * Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times. * Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same. * Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.Requirements:Experience working as a Reservation Agent in 5Hotels * Customer-service experience.* Excellent written and verbal communication skills.* Multi-tasking and time-management skills, with the ability to prioritize tasks.* Proficient in Microsoft office suite.* Data entry experience.* Flexible working hours. Popular Job Dubai, Dubai, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing Reservations Agent. At Accor, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservation Agent, where... Popular Job Dubai, Dubai, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing Reservations Agent. You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!... Abu Dhabi, Abu Dhabi, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!... Abu Dhabi, Abu Dhabi, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! Ensure the best selection for the guest and ensure revenue is maximized... Abu Dhabi, Abu Dhabi, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they ar Dubai, Dubai, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing Dubai, Dubai, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing Position , Cluster Reservations Agent ? Arabic Speaker Department , Revenue & Reservations Reports to , Reservations Supervisor / Manager. PURPOSE OF POSITION. The Cluster Reservations Agent - Arabic Speaker... Dubai, Dubai, United Arab Emirates Category Sales & Marketing, Customer & Loyalty, Communication, Revenue Management & Pricing Ensure reservations have been handled by applying the various step-by-step processes defined by the brand. Ensure that DTCM reports are sent on daily basis. Book room reservation requests, enter rooming...

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