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Regional Operations Manager - Catering & Retail

1.00 to 10.00 Years   Dubai, United Arab Emirates   12 May, 2022
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Kitopi is a tech-powered food company. We operate restaurants and multi-branded food concepts with the ambition to expand globally to ?Satisfy the World?s appetite?Kitopi (pronounced: ?Kee-Toh-Pee?) stands for Kitchen Utopia. We are enablers, partnering and running brands to deliver ?food about you?. With our in-built, pioneering cloud kitchen technology SKOS - a first-of-its-kind innovation in the world, unmatched operations, exceptional culinary and consumer teams, together with our 4500+ Kitopians, we disrupt and improve the modern F&B industry.Kitopi currently operates more than 180 kitchens across the UAE, KSA, Kuwait, Bahrain and Qatar with the tech-hub in Poland and its Customer Experience Center in the UAE.What Youll Do

  • Responsible for securing & acquiring new business for Catering & Retail sites in different modules and maintaining a client base.
  • Responsible for achieving Catering & Retail sales objectives and revenue goals within areas of responsibility
  • Plan and coordinate all aspects of catering, including meeting with clients, preparing proposals, and coordinating with the central kitchen & other involved departments for all service activities.
  • Plan and coordinate all aspects of the New Retail location, including meeting with clients, preparing proposals, and negotiating the module?.
  • Supervise team during all aspects of Catered events & Retail Kiosks to ensure high-quality service standards and presentations are met.
  • Monitor and analyze menus and products of competitive catering companies and competitive Convenience Stores, Food Retail in all markets.
  • Set budgets and growth strategies in place for different markets.
  • Handle client complaints & review their feedback and take the necessary actions for Catering events & Retail kiosks
  • Check catering venue set-ups as outlined in the Function Contracts.
  • Regular visits to all Retail Sites to maintain a relationship with clients & to improve the overall Sales.
  • Responsible for the inventory for the Catering & Retail Department.
What Are We Looking For?
  • 5 years of experience in a similar position & industry i.e Catering
  • Good knowledge of Food Safety Management system
  • Fluent in English & Arabic, with good communication and reporting skills.
  • Proven exposure and experience leading teams across multiple territories.
  • Excellent judgment and critical thinking skills with the ability to utilize data to establish trigger point priorities and develop a tactic to deploy them.
  • Energetic and motivational leadership styles focused on personal influence.
  • Experience working directly with internal and external stakeholders and managing expectations against rapid growth deadlines.

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