| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
ReceptionistReceptionist is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk. Promptly reports emergencies, accidents, injuries, missing items, damage, engineering items and safety hazards to the management. Reports any deviations from policies, procedures, brand standards and regulations to the management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Joining a dynamic, vibrant and customer focused team, you will display a positive ?can do? attitude and be responsible for delivering an exceptional customer service experience to all our guests. * Ensure The First Collection brand standards, policies and procedures are adhered to all times* Greet and welcome all guests approaching the Front Desk in accordance with TFC standards* Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assist guests with their inquiries, taking reservations and performing administrational tasks* Handling cashiering duties and forex exchange* Be familiar with all the Front Office systems and software required for the position* Ensure that all hotel standards are met when assisting the guests and handling information* Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner* Review Front Office logs, Trace File and Credit Limit daily* Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.* Be familiar with all in-house groups* Be aware of closed out and restricted dates* Coordinate with Front Office Team Leaders in performing daily tasks or during the shift* Be familiar with hospitality vocabulary and codes* Have knowledge of emergency procedures and assist as needed* Always use proper etiquette when communicating with guests and team players* Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner* Maintain and market promotions and guest programs * Contact: Iuliia Pukavska * Reference: CatererGlobal * Job ID: 96476142ReceptionistinDubai + 10 milesReceptionist jobs in Dubai Personalised ads and content, ad and content measurement, audience insights and product development Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. The performance of ads and content can be measured. Insights about audiences who have viewed the ads and content can be extracted. Data can be used to build or improve user experience, systems and software.
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