Greet and welcome visitors and patients to the clinic; make them comfortable while taking information regarding their visit to the clinic from them
Give appointments to patients who want to see the doctor and inform the doctor of their arrival
Process patients? files, and explain the clinic?s policies to them
Ensure that stationery needed for the smooth operation of the reception desk are always available
Ensure that the clinic is opened at the appropriate time directed by the doctor and supervise cleaning of the clinic to create a clean and healthy environment
Direct patients to specific locations where they?ll be attended to and guide them through the clinic?s procedures
Ensure that patient data are accurate and are updated from time to time
Check stock of equipment and inform management of shortages
Collect revenue by recording financial information; collect charges for services; and record third party claims
Understand insurance packages and make necessary documents available to insurance agents when the need arises
Inform patients when test results have been confirmed.
