Reception Supervisor (Mechanical Engineering) UAE National - Reception Supervisor (Mechanical Engine

1.00 to 10.00 Years Dubai, United Arab Emirates 09 May, 2022

UAE National - Reception Supervisor (Mechanical Engineering) | Toyota & Lexus | Dubai

To provide a supervisory management function for all service advisors at the automotive workshop
To lead a reception team ensuring efficient and professional manner is maintained.
Act as a role model to demonstrate and promoting standards expected by practicing and creating the energy and the enthusiasm for excellent customer service.
Ensure the accurate flow of customer, vehicle information to ensure the vehicles are Fixed Right First time and delivered based on the customer promised delivery time
Ensure that all reporting staff demonstrates a high level of sifting, sorting, sweeping, spick n? span and safety that promotes a customer centric environment
Ensure the tracking of the financial performance of each direct employee responsible for selling labour hours and other sales.
Ensure that all staff are friendly and wear?s all name badges
Conduct daily feedback and operational meetings to review daily expectation and deliverables
Answer phones in the most professional and efficient way.
Provide a daily tracking of performance and review daily.

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