| Job Location | Dubai, United Arab Emirates |
| Education | Bachelors degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Food & Beverage Production; Catering, Food Service, & Restaurant |
| Functional Area | Not Mentioned |
Restaurant Receptionist A restaurant receptionist is the first-person customers often meet when they walk into a restaurant.She must be very friendly and professional in her approach because She makes the first impression customers will have about the restaurant once they step in.The manner in which the receptionist attends to customers and visitors can influence their assessment of the restaurant.The job description of the receptionist entails making sure that customers get the best services obtainable in the restaurant, and this begins from the moment they walk into the restaurant to when they leave.She greets customers in a courteous and professional manner, welcomes them to the restaurant, and attends to their inquiries before handing them to a waiter who will take their orders.The telephone is very important in the job of receptionists working at restaurants.They are always by the phone to receive incoming calls with courtesy. They display confidence in communicating with callers, and answer their questions correctly.The receptionist is well trained on phone etiquette to be able to handle phone conversations with clients in the most professional manner, even when under duress, to meet customers? needs and satisfaction.Scheduling client bookings is another responsibility of a restaurant?s receptionist; therefore, She must understand the booking system to a large extent.She receives booking orders from clients, checks the records for availability of tables, and processes clients? requests accordingly.It is the duty of the receptionist to ensure that bookings are ready before the arrival of clients to avoid awkward situations of clients coming to meet no tables.She informs diners of the number of customers waiting for tables, urging them to hurry up in order not to keep them waiting for long.At the same time, she will plead with guests who are yet to get a table to be patient; while being calm when dealing with inpatient guests.She is usually the first person customers go to when they have a problem in the restaurant.The receptionist?s role therefore entails receiving clients? complaints and forwarding them to the appropriate staff or department to resolve them.
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