Quality Management System Executive / Officer

Job Description

Job Location: Jebel Ali, UAEJob Purpose:Develop, implement and maintain procedures, practices to ensure a proper and effective implementation of the Quality Management System to meet EIL Health, Safety, Security, Environment, Quality (HSSEQ) & Sustainability objectives, targets and plans.Under the direct supervision of the HSSEQ Manager, the incumbent will provide analytical support including detailed reporting for various projects undertaken by the Terminal.ÿPrincipal Accountabilities:With direct day-to-day reporting to the HSSEQ Manager, the incumbent is principally accountable to implement, administer and coordinate EIL Integrated Management system activities including e-system and documentation to comply with ISO 9001, ISO 14001, ISO 45001, ISO 50001, local legislations, corporate and customer requirements and applicable international standards.Quality Assurance

1. Provide analytical and administrative support for collating all information such as the HSE, ERM, Sustainability performance, MMR, etc for the monthly KPIs Reporting?s to GHSE, HTL, Group Sustainability, Group Quality, Business & Ethics (QBE) and EIL Management for tracking and monitoring of all targets and plans with appropriate actions.
2. Assist the HSSEQ Manager and Energy Management System (EnMS) Management Representative (MR) in organising the HSSEQ and the Energy Management System Management Review meetings, to assess on the performance of the HSSEQ and Energy Management System respectively, maintaining the minutes of the meeting and tracking for the required actions.
3. Lead the Quality Management review meeting.
4. Assist in the formulating and implementing the HSSEQ and Energy Management plans and programmes to promote a quality culture, awareness programme in the terminal and for continual improvement.
5. Assist HSSEQ Manager and the EnMS Management Representative in maintaining the documentation, coordinating the compliance and certification of ISO 9001, ISO 14001, ISO 45001, ISO 50001 and in line with the terminal?s policy.
6. Ensure that processes of the Quality Management System are established and maintained.ÿ

Audit Management System

1. Formulate, coordinate and implement the Internal Audit Programmes to ensure the effectiveness of the terminal?s HSSEQ Management System and Energy Management System.
2. Develop, implement and liaise with Group QBE for the required external parties audits to ensure compliance and effectiveness of the HSSEQ Management System and Energy Management System, following up on the audit findings and action plans.
3. Ensure that all internal auditors are properly trained and competent to execute their assignments.
4. Reviews feedback and implementation status on audit recommendations.

Operational Excellence

1. Assist the HSSEQ Manager in creating the regular schedule of Assessments.
2. Analyse the data for accuracy and enter the same in the Intelex system for the corporate reporting.
3. Collate all the required data, analyse and prepare reports for presentation to the EIL Management team as directed by the HSSEQ Manager.
4. Facilitate the communication of the results, updates and scores to the respective EIL Managers.

Customer Care System

1. Investigate and analyse all NCRs related to quality Non-Conforming events, customer complaints are in compliance with the appropriate procedures and verify the effectiveness of the corrective actions taken.
2. Provide support to the Terminals Manager to assign calls to respective SSI and close all resolved calls.
3. Analyse customer care data and provided reports on all outstanding calls to the Terminals Manager.

Other Administrative & Analytical Support

1. Through the audit process anticipates business problems, evaluate the impact and recommends solutions.
2. Prepares audit reports with analysis, appraisals, and recommendations.
3. Assists the HSSEQ Manager in the development of policies, maintaining the HSSEQ Management System, Energy Management System, the relevant procedures and the implementation of effective controls that leads to accurate reporting of audit results.
4. Manage the vendors, contractors and ENOC Shared Services evaluation process and documentation.
5. Assist the HSSEQ Manager in maintaining the security procedures and plan in meeting the ISPS code and security compliance.
6. Organise, support and liaise with internal departments on the documentation process for the terminal?s Operational Fitness Certification and licensing activities in meeting the local authorities requirements.
7. Organise, liaise and track with the ENOC Occupational Heath and Safety Centre (OHSC) for EIL employees? fitness and certification process.
8. Support the Emergency Management Team as required during emergency situation.
9. Carry out other tasks as assigned by Line Manager.ÿ

• Salary: AED 13,990
• Candidate working in UAE only.
• Female only ? Any nationalityÿ

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