| Job Location | Dubai, United Arab Emirates |
| Education | Graduate; Post Graduate |
| Salary | Not Mentioned |
| Industry | Quality / Testing |
| Functional Area | Not Mentioned |
Quality Assurance SpecialistJob Location : UAEKey Responsibilities :•Analyze complaints to ensure that our Policies and Standard Operating Procedures are followed, and that communication with customers (verbal and written) is consistent and of high quality.•Identify areas for improvement and provide recommendations for process enhancements.•Analyze the accuracy of decision making by the complaint handling staff and rate the quality of resolution provided.•Accompany evaluations with meaningful and constructive feedback.•Set up processes and systems to make working with data more efficient.•Research new ways to make use of data.•Present information generated from data to relevant stakeholders.Requirements :•Strong analytical and problem-solving skills.•Excellent communication and interpersonal skills.•Ability to work independently and as part of a team.•Proficiency in data analysis and reporting.
Keyskills :
Proficiency in data analysis and reporting
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