Arrange official handovers of the projects to the clients.
Assist Business Development Manager in handling customer inquiries.
Maintain customer database in CRM.
Save all-important official correspondences and documents to internal systems.
Assisting Business Development Manager in issuing internal demand for a request of price quotation, sketches, fixing diagram, samples, shop drawings, technical documentation, presentations, internal order, as build drawings from the factory.
Prepare price quotations.
Prepare samples submittal.
Review draft of Letter of Credit, preparing application of Bank Guarantees and Bonds with BDM / KAM.
Prepare and complete all the documents required by the Letter of Credit.
Preparation of tender submittals.
Coordinate with the factory all required shipping documents by the client.
Coordinate all details and documents related to customs clearance and local delivery, issuing invoice, and providing the commercial invoice to the customer.
Assist during coordination meetings with the clients.
Prepare and submittal of the minutes of meetings.
Archive the approved shop drawings to the system.
Prepare and submittal of the minutes of meetings and their archiving in the system.
Coordinate the installation with the client (as per the confirmation of the side conditions from the site manager).
Prepare handover documents and submittals of the projects to the clients.
Post-installation service (O&M manuals).
Coordinate and managing spare parts requests and customer complaints.
