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Product Specialist - Linet (Dubai)

2.00 to 5.00 Years   Dubai, United Arab Emirates   25 May, 2021
Al Zahrawi Medical Supplies LLC
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
Salary$2,000 - $3,000
IndustryMedical & Healthcare Equipment
Functional AreaNot Mentioned

Job Description

Job Summary:The Product Executive/Specialist is accountable to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.?They must have knowledge about the products, analyze market trends, develop sales, price, and profitability strategies, recommend improvements, and increase revenue.Busines Development:

  • Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
  • Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Following up with the new customers after the demo session to negotiate contracts and packages.
  • Ensuring all details of the contract are compliant with our rules & regulations.
  • Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.
Sales:
  • Maintaining relationships with existing customers by providing them with support, information, and guidance.
  • Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
  • Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Assisting the customers in answering all product-related questions in a professional and timely manner.
  • Recommending new service improvements to further build on the relationship.
  • Advising helpful new product recommendations and suggestions to customers to increase revenue.
  • Negotiating contracts and packages with existing customers.
  • Maintaining quality service by establishing and enforcing Zahrawi standards.
  • Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.
Market Knowledge:
  • Conducting market research to identify new potential customers.
  • Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
  • Identifying product improvements and new products to evaluate their position in the industry.
  • Planning and assisting with new product releases and events.
  • Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Internal Accountabilities:
  • Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.
  • Following up with the Procurement & Logistics Department to ensure that the products are sent to the customers in a timely manner.
  • Coordinating with the Service Department for any servicing that is needed for the products.
  • Coordinating with the Marketing Department for any new materials that need to be done.
  • Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

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