Product Manager - KYC and Payments

Job Description

Product Manager - KYC and Paymentsat KingMakers Dubai, Dubai, United Arab Emirates We are a customer centric tech start-up in the Sports and Digital Entertainment industry who are passionate about bringing communities together across the African continent both online and through our agency operations. Since launching our first product in 2018 (BetKing), we have accelerated our growth to meet demand, all whilst hiring an incredible team of Makers, Creators and Innovators across Africa, Europe, and the Middle East. There has never been a better time to join our Kingdom than today!The Role:You will be a key member of the Product team and collaborate across all levels and departments within the organization. You have a deep passion for aggressively scaling consumer services. This individual will help lead the growth charge, with quick iteration and prioritization of initiatives that identify and capitalize on scalable channels for user growth. As a Product Manager in KingMakers Payment Squad, you will be co-leading and owning exciting features, products and services in this space. This role is an individual contributor one and requires exceptional collaboration skills because the relevant tech teams are based remotely (Dubai and London and elsewhere). The key purpose of the Product Manager is to drive the conceptualization, development and rapid testing of new features, including conversion funnel optimizations for existing features in a way that helps KingMakers to have amazing payment infrastructures and solutions for customers and agents. This is a central role and requires a unique blend of business, technical acumen, and peer-to-peer collaboration; including the ability to zoom out and see the big picture, but also the willingness and intellectual prowess to zoom in to the finer details that need to be addressed when scaling features to millions of users. You will work closely with important stakeholders in the company to understand the market and the issues they face and to identify and implement innovative solutions for the broader market. Working across all areas of the company, you will serve as an internal/external liaison between engineering, design, operations, commercial, growth and executive management.What you will be doing:* Developing the strategy and vision for the payment squad, working closely with the markets, product, data science, analytics, and engineers in the same squad* Building and driving the roadmap and being accountable on the impact and outcome. * Responsible for the integration of KYC vendors* Responsible for ensuring customers have a fast and convenient payment experience in all the markets we operate globally, all while remaining compliant with regulations and on top of mitigating financial crime risk.* Responsible for the improvement of KYC process* Constantly surfacing and examining the opportunities from mining the wealth of data and prioritizing based on strategic ROI and impact.* Drive massive upticks in owned metrics.* Becoming the single point of contact of all payment problem spaces, product development, and managing competing priorities with tight constraints.What you need for this role:* Experience within consumer payments, Digital Wallets, p2p, b2b, prepaid, debit, credit card and Merchant solutions, etc. * Experience working with cross-functional teams of engineers and data scientists to deliver world-class products. * Fluent in engineering concepts to capture technical requirements, and ability to translate them for non- technical audiences.* Passion for getting data and increasing usage in the product because people love using it.* Ability to effectively lead while also creating product specs, working through operations issues, and helping solve user and technology problems. * You are an excellent communicator with any audience ? executive, business, design or technology. * You are good at data analytics and love making value out of data* You have a love of finding out of the box ways to solve problems* You have a solid track record of driving massive user growth at consumer-facing start-ups/large organizations and have high user empathy* You have a deep understanding social web, mobile platforms & social/viral mechanicsWho you are:* Extremely Resilient and Innovative* Confident; Thrive under pressure * Flexible: easily adapt to different styles, working models* Results-oriented: purpose before process.* Knows then to buy vs. build* Great stakeholder management* Fun to work with* Continuous learner & curious Beyond our great company benefits and competitive salaries, we recognize that to grow sustainably and thrive positively we need to engage the right talent because our people are a merit to our success. We have an inclusive culture where everyone can thrive and where everybody has a seat at the table.

Keyskills :