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Product Executive/Specialist - STM

1.00 to 10.00 Years   Dubai, United Arab Emirates   20 Apr, 2023
Al Zahrawi Medical Supplies LLC
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$2,000 - $3,000
IndustryMedical & Healthcare Equipment
Functional AreaNot Mentioned

Job Description

Job Brief:The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.ACCOUNTABILITIESPolicies & Procedures:

  • Adhere to all Zahrawi Policies & Procedures as applicable.
Market Research:
  • Conducting market research to identify new potential customers.
  • Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
  • Planning and assisting with new product releases and events.
  • Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Business Development:
  • Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
  • Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Following up with the new customers after the demo session to negotiate contracts and packages.
  • Ensuring all details of the contract are compliant with our rules & regulations.
  • Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.
Marketing:
  • Coordinating with the Marketing Department for any new materials that need to be done.
Sales:
  • Maintaining relationships with existing customers by providing them with support, information, and guidance.
  • Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
  • Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
  • Assisting the customers in answering all product-related questions in a professional and timely manner.
  • Recommending new service improvements to further build on the relationship.
  • Advising helpful new product recommendations and suggestions to customers to increase revenue.
  • Negotiating contracts and packages with existing customers.
  • Maintaining quality service by establishing and enforcing Zahrawi standards.
  • Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.
Data Tracking:
  • Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.
Orders:
  • Placing orders to the concerned purchase coordinator.
Invoicing:
  • Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.
Delivery:
  • Coordinate with the warehouse for the timely deliveries.
Application:
  • Conducting training session to customers.
  • Assisting the customers with the equipment that is being used.
  • Solving any issues that they might be facing while using the equipment.

Keyskills :

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