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Practice Manager

2.00 to 4.00 Years   Dubai, United Arab Emirates   10 Mar, 2021
Western Medical Centre
2 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryMedical Clinic
Functional AreaNot Mentioned

Job Description

Western Medical is looking for an experienced Practice Manager to join immediatelyThe practice manager oversees the corporate governance and legal compliance, administration, ICT, and Occupational Health and Safety side of the medical practice and plans, coordinates, directs and supervises various elements of the day-to-day operations and housekeeping aspects of the practice.He/she is responsible for hiring and training administrative staff, keeping records, and ensuring the practice is compliant with industry regulations.This person typically has daily interactions with doctors, employees, and patients.The employee must be able to perform each essential function effectively to be successful in this position:Corporate Governance

  • Apply core principles of fairness, accountability, responsibility, and transparency.
  • Set a good example, demonstrate respect, work hard, have gratitude, and show kindness towards the employees.
  • Demonstrate proper work ethics, be on time, diligent and avoid taking unscheduled days off.
  • Promote ethical and responsible decision-making and comply with all relevant policy, laws, regulations, and codes of best business practice and operating principles, especially in terms of conflict of interest, corporate opportunities, confidentiality, fair dealing, protection of and use of the company?s assets, compliance with laws and regulations and encouraging the reporting of unlawful/unethical behavior.
Legal Compliance
  • Ensure annual contracts are implemented, followed, and renewed as required, such as:
  • Preventive Maintenance for Medical Equipment.
  • Water Tank Cleaning.
  • Pest Control.
  • Medical Waste Collection.
  • Medical Malpractice Insurance.
  • Medical Health Insurance.
  • AMC for Mediware.
  • Process and facilitate application and renewal of doctors? and nurses? licenses.
  • Monitor employees? residence visas and facilitate application/renewal, as needed.
Administration
  • Ensure the office is opened and closed daily, as per established schedules; six days a week; closed on Fridays.
  • Ensure smooth and well-organized daily operations.
  • Facilitate monthly and quarterly submission of DSC (Dubai Health Statistics Report).
  • Obtain online purchases for Sick Leave Certificates via DHA online system for issuance to patients.
  • Review accounts receivable reports monthly.
  • Manage patient flow.
Relationship Management with patients
  • Greet patients who enter the facility with warmth.
  • Handle patient complaints and concerns effectively.
  • Interact with patients and address any issues or concerns.
  • Oversee maintenance of updated medical records of patients.
Relationship Management with DHA, Dubai Municipality ad Civil Defense
  • Coordinate the necessary with these sectors.
  • Draw circulars and comply as stipulated.
Human Relations for employees
  • Strictly monitor attendance register.
  • Track licensure requirements for employees.
  • Manage daily staffing to ensure optimal operation of the practice.
  • Handle scheduling.
  • Regularly review productivity and make employee adjustments, as needed.
  • Conduct regular employee meetings (Thursday).
  • Arrange monthly Operations meeting with the management team.
  • Supervise and oversee employee performance.
  • Conduct performance evaluations for the administrative team.
  • Implement work policies for employees.

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