Postgraduate Programs Coordinator

Job Description

The OpportunityAs a Postgraduate Programs Coordinator, you will support and be a key member of the Academic Team at Hult International Business School, Dubai campus (UAE). The Program Coordinator is the central support to design, plan and implement an exceptional student and faculty experience on campus and online, while maintaining the highest academic standards. You will plan, organize and carry out day-to-day academic operations (both student-facing, faculty facing and internal liaison, locally and globally), supporting the Academic Team and the Campus Dean. The role reports into the Associate Dean. Responsibilities include collecting and organizing syllabi, building course pages with faculty, coordinating Teaching Assistants and Limitless Learning Facilitators, managing student attendance and other types of planning/schedulingacademic events, finding and implementing opportunities for efficienciesandprocess improvement. You will support and monitor student progress and organize additional academic support initiatives for students as needed. The successful candidate will be a master of detail, possess high business awareness, excellent student facing competencies, extremely efficient and smart about delivering excellence. She/he will be very comfortable with taking initiative, independent thinking, and the ability to quicly integrate in the Dubai campus team as well as the global academic team. Being comfortable with a bit of ambiguity, having a love for ?figuring it out? and a talent for navigating new systems and market conditions ontheirown are a must.Values and Skills

• You believe in a global education and embrace cultural diversity in your school.
• Insist on the highest academic and service standards in order to provide students with a transformational business education.
• Your students trust and respect you. You demonstrate skill and cleverness in explaining or enforcing academic policies and have the ability to help your students make wise academic decisions.
• You are a team player and can work cross-functionally and collaboratively to incorporate the very latest innovations and best practices into our curriculum.
• You are results-driven and hands-on. You believe nothing is impossible?if you have the right attitude and a little entrepreneurial spirit.
• You thrive under pressure and enjoy a fast-paced work environment.

Day-to-Day Task and Responsibilities:

• Supporting the Academic Team in the operations of academic programs
• Liaising with the Registry on student attendance and other student success metrics
• Supporting the program managers in a variety of activities
• Handling student academic problems such as poor grades and academic dishonesty
• Monitoring general student academic progress, and monitoring closely students on academic probation
• Overseeing and coordinating academic-related social functions and extracurricular projects with an academic focus
• Administering any necessary tests at the beginning of the year and coordinating subsequent course choices
• Organizing third-party tutorial sessions as necessary, in subjects such as quantitative skills or academic English, building personal digital profiles or presentation skills and story telling
• Coordinating Teaching Assistants and Limitless Learning Facilitators
• Assisting professors with logistical, academic or other issues
• This role will require flexibility around weekend scheduling of classes and events.

Minimum Requirements:

• Bachelor?s degree (Masters preferred).
• Experience in academic administration preferred.
• Have aminimum of 2-3 years of full-time work experience in organizational, operational or logistical functions
• Be skilled in Word, Excel, PowerPoint and student management databases
• Familiarity with tools like Salesforce and Canvas
• Have excellent oral and written communication skills, in day-to-day dealings with faculty, staff, and students, both junior and senior
• Have a high attention to detail
• Have excellent project management skills, exceptionally well organized.
• Be good at problem solving and have the attitude that ?nothing is impossible?
• Be an independentthinker, able to use his/her own initiative and able to prioritize tasks and operate to tight deadlines
• A proven track record in administration and experience in an academic environment is preferable
• Native English speaker or fluent level of written and spoken English
• Proven track record and commitment to outstanding customer service
• Highly analytical with excellent problem solving and project management capabilities
• Flexible approach to work and able to maintain composure in a fast-paced environment
• A high energy and enthusiastic individual who thrives under pressure, is able to use their own initiative, prioritize tasks and operate to tight deadlines
• Personable, persuasive and a strong influencer, with the ability to cultivate and maintain relationships
• Passion for the highest standards of customer service
• Proactive, results-oriented with a positive, can do attitude
• Collegial attitude and able to work collaboratively across teams and campuses
• An appetite for learning and growing in a fast paced environment

About us Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world.What we do Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, The Economist, Forbes, and Bloomberg Businessweek, Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London, Dubai, Shanghai, and New York. The school?s philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world?s most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything. And now we?re looking for talented workforce that think the same way. We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging.At Hult, we believe that it?s through our diversity that we find our strength. Mission statement We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.Equal opportunities at Hult Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we?d love to hear from you. Legal Hult International Business School is a 501?(3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance.

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