The primary focus of the role will be to achieve sales targets on units (new & CPOV) and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on NPS (Net Promoter Score) throughout the customer journey.
What you will do:
Achieve monthly unit sale targets by taking the customer on a structured ?one offer? journey.
Achieve the set Trade-ins.
Achieve monthly (Finance and Insurance) F&I product sales targets.
Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing.
Lead management (Tel/Web/Walk-in enquiries).
Capture customer data in DMS (test drive, Emirates ID, email address, etc.).
Achieve 100% of the mandatory required training as per Al Futtaim and OEM requirements.
Ensure knowledge of competition activities to be able to counter customer arguments.
