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Planning Executive

1.00 to 10.00 Years   Dubai, United Arab Emirates   20 Jun, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Planning Executive | Automotive | Global Aftersales | AFMOverview of the role:The role will be part of the Toyota & Lexus Aftersales Distributor Business Planning Department. The role will support annual budget, forecast analysis, Adhoc analysis, preparation of principal reports, Marketing campaign offers & results reports, Analysis of aftersales business performance for both service and parts; looking at market trends to identify opportunities in both B2C as well as in B2B to support strategic decision-making and Visits & Revenue maximization.ÿÿWhat you will do:

  • Interact with stakeholders, analyze trends & provide Weekly forecasts, mid-term and annual business plan with rationale to challenge current status, pushing volumes & profitability.
  • Produce periodical & Monthly Ad hoc KPI Reports, conduct internal review, discussions to identify areas of business improvements, opportunities, highlighting risk and opportunities, both in retail and in fleet operations.
  • Analyze various segments, prepare targets & coordinate with all stakeholders like Marketing, CRM Dept and Call Center to achieve daily VIN visit targets. Analyze & submit trend reportsÿwith all stakeholders to ensure sharp focus & actions for consistent performance.
  • Devise Marketing schemes & offers, introduction & performance tracking of Quarterly & annual Marketing Campaigns, Monitoring competitive Offers on social media, Smooth conduct of Aftersales processes on Website, WhatsApp & Online channels for smooth Customer Service.
  • Keep track of Principal related reports, ensure report preparation with quality & accuracy including timely submission.
  • To work closely with Technical, Warranty & Pricing department to create new model or modify existing Aftersales packages.ÿ
  • Coordination with IT for smooth & timely development of new or existing system enhancement.
  • Work with retention team to launch the retention products in the network (SMC, Extended Warranty etc)

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