| Job Location | Dubai, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | IT - Software Operations / Back Office Processing / Data Entry |
| Functional Area | Not Mentioned |
Performance & Reporting AnalystJob Location : Dubai, United Arab EmiratesKey Responsibilities :?Data Collection & Analysis: Gather and analyze data from various service channels to monitor performance metrics and identify trends.?Reporting: Develop and maintain dashboards and reports that provide actionable insights to stakeholders.?Performance Monitoring: Track key performance indicators (KPIs) to assess the effectiveness of service channels and recommend improvements.?Process Improvement: Collaborate with cross-functional teams to implement strategies that enhance service delivery and customer satisfaction.?Stakeholder Communication: Present findings and recommendations to management and other stakeholders to inform decision-making processes.Job Details :?Education: Bachelors degree in Business, Information Technology, Telecommunications, or a related field.?Experience: Minimum of 2 years in a data analysis or reporting role, preferably within the telecommunications industry.?Technical Skills: Proficiency in data analysis tools such as Excel, SQL, and data visualization platforms like Power BI or Tableau.?Analytical Skills: Strong ability to interpret complex data sets and translate them into meaningful insights.?Communication Skills: Excellent verbal and written communication skills to effectively convey information to diverse audiences.?Problem-Solving: Demonstrated ability to identify issues and develop practical solutions.
Keyskills :
Excel SQL and data visualization platforms like Power BI or Tableau
© 2023 HireeJobsGulf All Rights Reserved
