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PCS Manager

1.00 to 10.00 Years   Dubai, United Arab Emirates   08 Apr, 2022
Confidential Company
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryManagement Consulting; Business Consultancy Services
Functional AreaNot Mentioned

Job Description

Key Responsibilities

  • Provides leadership, direction, training and motivation to all PCS Team members
  • Organizes the operations of the team, including lead & execution allocation, monitoring and managing both team & individual performance against objectives and quality standards
  • Produces and maintains daily/weekly/monthly/quarterly (or as needed) reports , for use by management and/or to facilitate monitoring of recurrent tasks
  • Provides support for all team members and clients for escalation of issues
  • Work with the wider Management Team providing inputs in special projects, developing new services and process improvements
  • Lead and participate in client meetings, supporting and mentoring team members to be able to take on client meetings.
  • Oversees and manages the handling of ? clients? and prospective clients? inquiries ? via phone, email or mail ?with an emphasize on timing and quality;
  • Drafts and also reviews draft responses by the Private Client Specialists to clients? and prospective clients? inquiries;
  • Drafts and also reviews drafts of various incorporation forms and procedure summaries towards the setup of offshore and onshore UAE free zones and UAE mainland entities, including visa processing and substantiation;
  • Undertakes and guides team for ongoing corporate services and other related services to clients, including incorporations, ongoing administration (drafting and preparation of minutes of meetings, resolutions, power of attorneys), renewals and liquidation for review by the Team Head;
  • Monitors and manages the renewal schedule of visa and substantiation of Clients at least three months in advance
  • Assigns and monitors a PCS team to proceed with the visa renewals and substantiation.
  • Monitors and manages the processing and renewal of UAE residence visas and substantiation for clients (investor, dependents and employees);
  • Prepares and oversees the preparation/issuance of extracts, certificates and other documents, and their notarization, legalization, super legalization and certified translation
  • Coaches, trains and mentors the members of the designated team reporting to team head, to raise awareness and knowledge of Private Client Services services and clients? approach and philosophy
  • Creates, validates, classifies and update templates of responses, procedure summaries and similar
  • Oversees the liaising by the members of the designated team with representatives of the finance unit in respect to issuance and amendments of pro forma invoices, payment monitoring, reminders etc.
  • Assists management in continuous development and implementation of processes & procedures
  • Ensures the accurate and immediate update ofall systems to ensure accurate client information is available at all times.
  • Monitors developments in UAE Labour and Immigration rules and advises clients accordingly

Keyskills :

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