Payroll Advisor

Job Description

JOB SUMMARYAs a member of the payroll team based in the location, the In Country Payroll Partner will essentially work as bridge between the local HR team, Payroll team in Dubai & People Services team in Liverpool. The Payroll Partner will function as a Subject Matter Expert (SME), working with People Services teams on complex issues surrounding local legislation in country.

• JOB SPECIFIC RESPONSIBILITIESTo put the employee / customer first in our delivery of excellent service at all times
• Function as SME for local country legislative requirements in case of external audits or queries from statutory authorities;
• Act as a bridge between local HR team & Global Payroll team to ensure information is cascaded on time and issues are resolved as needed;
• Support in conversations with the Payroll vendor as needed when systems require updates;
• Work with local HR team & manager as needed to support roll out of new initiatives;
• Support Global Payroll Team when required with the payroll processing, as required;
• Support with any queries or responses required in local language (Norwegian/Portuguese/Spanish); Data Accuracy, Eye for Detail and Confidentiality are a MUST!
• Provide and coach others in the delivery of an accurate and timely first line HR administrative support to Managers, Employees, HR and where required external stakeholders across the global business, including but not exclusive to:
• New starters administration and onboarding
• Changes to employment and personal details
• Changes to benefits and compensation
• Preparation of data and entries to support the payroll process as required
• End of employment administration
• Ad-hoc reporting and file management
• Employment correspondence and documentation
• Maintaining accurate employee records (electronic & paper based)
• Be the first point of escalation for your expert areas on any transactions, contractual or procedural actions and queries that require review, guidance, or problem resolution. Taking personal responsibility to ensure that a satisfactory outcome is reached
• Take ownership of delivering your part in individual and team objectives/SLAs /KPIs, maintaining a high standard of quality, protecting, and enhancing the integrity of our company at all times
• Proactively maintain your internal and external knowledge of the policies, processes, systems and services through self-driven learning and drawing on the knowledge available through peers and resources
• Proactively identify and where appropriate lead the implementation of changes and improvements to processes and services driven by internal or external factors
• Coach and develop other members of People Services and where required the wider HR team in key processes and procedures
• Collaborate with the wider People Services team and HR function to understand the business needs to deliver an effective service for our customers
• Actively participate and contribute to the People Services change journey and where required involvement in activities to ensure consistency across the function
• Maintain high standards of confidentiality, compliance, ensuring the maintenance of accurate employee and HR records, in line with Data Protection legislation, company directives and policies

Keyskills :