Payment Manager

Job Description

-A role that offers a breadth of learning opportunities-Flexible working options-Work in a company with a solid track record of performanceOur client is a technology consulting company specializing in Talent Acquisition, staff augmentation services, custom software solutions, and technology careers. Unlike other technology consulting companies, they?re owned and managed by HR and IT professionals with a business-first approach to problem solving. Their executive and management teams combine HR and hands-on technical expertise with business acumen. They evaluate your needs both internally and externally, to deliver the right people, the right technologies or the right custom software solution to help you accomplish your goals and let your business thrive.The JobYour responsibilities will include:Owning the Payments strategy and roadmap in ABFRL across all brands.Working closely with the external payment and fintech ecosystem to keep abreast of the best in class industry solutions.Building the Payment product roadmap across quarterly, AOP and three year payment roadmap.Exploring mutually beneficial partnerships with bank partners/wallets/payment networks to give ABFRL consumers offers and cashbacks.Working closely with the identified parties to detail out engagement, expected business results and project manage the execution of the project.Managing bouquet of payments services.Managing Payment Gateway and VPAs creation on the Bank Channels/UPI Transactions where Merchant is acquired by the bank.Maintaining day-to-day optimization of payment balancing requirement of high-approval instruments with low cost and low fraud rates.Managing all new product initiatives.Project & Portfolio Management.Analyzing Business Requirements.Identifying UAT Scenarios.Running the Tests.Recording the Results.Confirming Business Objectives are met.Owning the strategy and roadmap for Payments in ABFRL across all brands. The role essentially defines and delivers the customer experience on payments and refunds.Working closely with the external payment and fintech ecosystem to keep abreast of the best-in-class industry solutions. Identify right partners and implement and scale across brands.Building the Payment product roadmap across quarterly, AOP and three-year payment roadmap including product strategy development, customer insights/needs, and requirements definition.Evaluating different key payment initiatives and work with the tech and brand teams for their implementation in roadmap.Driving the day-to-day payment optimization by increasing routing to payment instruments that have higher success rates, while lowering cost of payments and retaining low fraud rates.Defining and delivering best-in-class refund experience to reduce refund TAT, drive CX and repeat transactions.Working with UI UX design teams to ensure a superlative on-page payment experience.Developing and maintaining an alert mechanism to promptly resolves day to day technology issues that impact payment Success rates and CX.Exploring mutually beneficial partnerships with bank partners/wallets/payment networks to give ABFRL consumers offers and cashbacks.Working closely with the identified parties to detail out the plan of engagement, expected business results, proposed timelines, commercials and integration efforts.Managing end to end legal details of the engagement along with the respective teams.Project managing the execution of the project once the deal has been signed with the parties.Ideal CandidateYou have 6-9 years? experience in Payment and Fintech product management.Experience of product management on the client side is a plus.You have in-depth knowledge of payment gateways, new-age fintech solutions and understanding of payment alliances ecosystem.You have experience in integration with payment gateways and understanding the technical integration details.You have minimum of 4+ years of experience translating customer needs into product and engineering requirements and delivering exceptional customer experiences.You have experience of working with UI UX design teams to deliver best-in-class payment design.You have the following soft skills.You have multi-task and multi-stakeholder management skills.You have strong consumer insight capability and curiosity on payment trends.You have strong analytical and problem-solving skills.Ref: 4SDMGKFFAS Company Profile Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching.

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