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Payment Gateway Manager

6.00 to 9.00 Years   Dubai, United Arab Emirates   13 Apr, 2023
ManpowerGroup Middle East
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

DescriptionCandidate to manage bouquet of payments services / Managing Payment Gateway and VPAs creationon the Bank Channels / UPI Transactions where Merchant is acquired by the bank / Managing all newproduct initiatives / Project & portfolio management

  • Analyse Business Requirements
  • Identify UAT Scenarios
  • Run the Tests
  • Record the Results
  • Confirm Business Objectives are met.
  • Own the strategy and road map for Payments in ABFRL across all brands. The role essentially defines and delivers the customer experience on payments and refunds.
  • Work closely with the external payment and fin-tech ecosystem to keep abreast of the best-in-class˙industry solutions. Identify the right partners and implement and scale across brands.
  • Build the Payment product roadmap across quarterly, AOP and three-year payment roadmap including product strategy development, customer insights/needs, and requirements definition.
  • Be on top of the latest RBI guidelines and new payment initiatives across competitors.
  • Evaluate different key payment initiatives and work with the tech and brand teams for their implementation in road-map
  • Drive the day-to-day payment optimization by increasing routing to payment instruments that have higher success rates while lowering the cost of payments and retaining low fraud rates.
  • Define and deliver best-in-class refund experience to reduce refund TAT, drive CX and repeat transactions.
  • Develop and maintain an alert mechanism to promptly resolves day-to-day technology issues that impact payment Success rates and CX.
  • Explore mutually beneficial partnerships with bank partners/wallets/payment networks to give ABFRL consumers offers and cash backs.
  • Work closely with the identified parties to detail the plan of engagement, expected business results, proposed timelines, commercials and integration efforts.
  • Manage end-to-end legal details of the engagement along with the respective teams.
  • Project manage the execution of the project once the deal has been signed with the parties.
Payment Product˙RoadmapOwn the Payments strategy and road map in ABFRL across all brands. Build the Payment product roadmap across quarterly, AOP and three-year payment roadmap. Work closely with the external payment and fin-tech ecosystem to keep abreast of the best industry solutions.
  • Payment AlliancesExplore mutually beneficial partnerships with bank partners/wallets/payment networks to give ABFRL consumers offers and cashback. Work closely with the identified parties to detail engagement and expected business results, and project manage the execution of the project.
  • Daily Payment optimizationMaintain day-to-day optimization of payment balancing requirement of high-approval instruments with low cost and fraud rates.
  • Program Management˙˙Identifying, scheduling, executing, and managing challenging opportunities and projects across cross-functional teams.

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