Parts Advisor - Workshop

1.00 to 10.00 Years Dubai, United Arab Emirates 29 Apr, 2022

Parts Advisor - Workshop | Trading Enterprises | Honda | DubaiAbout the position:

Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales
Responsible for credit customer?s follow-up of payments as per credit terms and conditions granted to the customers
Ensure to communicate and consume parts ordered on urgent orders as soon as parts received
Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labour and recalls
Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records
Assist warehouse team with monthly perpetual inventory to maintain stock inventory with no discrepancy during annual stock report
Follow customer service values and achieve targets to surpass in meeting the needs and expectations of the customers
Ensure quality of job to avoid errors/rework and ensure customer engagement by taking actions against customer complaints
Comply with company Quality Health Safety and Environmental guidelines and Standard Operating Procedures and report all incidents to the manager
Participate in toolbox talks and undertake safety awareness trainings as provided by the company

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