Parts Advisor

1.00 to 10.00 Years Dubai, United Arab Emirates 21 Aug, 2023

Parts Advisor | Al Futtaim Automotive | Trading EnterprisesOverview of the role:

The primary focus of the role will be to represent the brand and parts division to the customer and maintains customer relations to ensure an end-to-end engaged customer journey in part operation (retail counter and workshop), that leads to parts supply and revenue achievement and customer retention.

�What you will do:

Achieve financial objectives by upselling, discount control and promote accessories to meet monthly revenue targets.�
Enhance customer retention through consultation on customer needs and parts requirements, as per recommended maintenance schedule, to ensure long-term relationship with the customers.�
Coordinate with the Job controllers and Service Advisors on status of parts (availability/quotation/order/arrival), to ensure timely progress update of Vehicle to customers and to maintain the on-time-delivery commitment.
Active compliance to all standard operating procedures, company policies and Distributor programs to ensure consistency in the customer experience.�
Ensure open and closure of sale order/reservations to optimize stock level, revenue and mitigate the risk of financial loss on a daily basis.�
Ensure accurate information capture of customer details on SAP for effective customer data management.
Attend and support regular inventory control.

Keyskills :

APPLY NOW

Related Jobs