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Partner Success Manager

2.00 to 10.00 Years   Dubai, United Arab Emirates   08 Sep, 2021
Service Market
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
Salary$2,000 - $3,000
IndustryInternet & E-commerce
Functional AreaNot Mentioned

Job Description

ServiceMarket is the largest digital platform in the UAE that connects customers with any service they need at home.??Whether you need a mover, painter, cleaner or handyman, you can use ServiceMarket to book any service.We are looking for dynamic and self-motivated people to join our team, and to help us build this company from the ground up. Team members can expect to work in a dynamic, ambitious and fun environment.The Sales division at ServiceMarket is responsible for the acquisition and retention of companies who register on our site.?We call the companies that register on our site ?Partners?, and the Partner Success Manager is responsible for the successful onboarding, retention, growth and quality of the Partners on our platform.?This includes

  • Onboarding of new Partners:?Including preparing and delivering all training and orientation programs for Partners who join ServiceMarket
  • Reviewing Partners? performance on a weekly basis, and meeting with them on a monthly basis to discuss their performance along Sales, Jobs Delivered, Average Ratings
  • Monitor the quality delivered by our Partners and intervening where and when necessary with additional training or incentives
  • Ensuring deployment of all ServiceMarket tools and new features with all Partners, and making sure they use them in the correct manner
  • Provide input on potential improvements to Operations and Product team by monitoring service delivery metrics
  • Solving day to day issues that may arise with Partners in the delivery of services to the end-user

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