Manage and explore current and new accounts in the prescribed area allotted by the manager.
Boost company revenue and achieve sales targets by taking appropriate measures into consideration.
Study existing and potential sales prospects through periodic maintenance of meticulously crafted reports and datasheets.
Interact with the customer for product offering, brand awareness on time to time basis by meetings and calls.
Boosting sales prospects through effective utilization of consumer sales, customer relations, PR, and business promotion techniques.
Builds & manages relationships with clients in order to ensure client satisfaction, service excellence, as well as profitable account growth and maximization of sales. Communicates client complaints/disputes to management as required to maintain service satisfaction.
Conduct regular visits on existing clients? and maintain rapport as well as measure service satisfaction.
Follow-up and collect payment when needed.
Bears overall responsibility for client ownership and acts as first-point of contact in all interactions.
Coordinates with departments to ensure sales and service activities of respective clients are performed as per SLAs and scope.
Provides professional guidance, accurate information, and support to departments for carrying out the assigned services.
Ensures sales targets as well as KPIs are met as assigned/set by management.
Completes weekly and monthly sales progress reports.
Provides sales progress reports on time as instructed by management.
Follows company policies and promotes an environment of trust, respect, participation, teamwork, reliability, innovation and integrity.
Updating CRM daily on activities and reports directly to BD/Sales Manager.
Provides full client information and details to relevant colleagues within the company as per company policies and rules.
