| Job Location | Dubai, United Arab Emirates |
| Education | HighSchool&Equivalent |
| Salary | Not Mentioned |
| Industry | Banking/FinancialServices |
| Functional Area | Not Mentioned |
ROLE PURPOSE:Monitor and ensure that team is achieving their targets, proper reporting to the senior management regarding the progress.Key Accountabilities of the role1.Monitor the Maker & Checker Que.2.Monitor the team progress & number cases handled on daily basis.3.Handle the emails received from the call centre & CRU Department.4.Handle the complains that are received & make sure to resolve within the agreed TAT.5.Prepare the Team & RM Daily progress Report.6.Share Data related to the ODD cases to the senior management regarding the progress.7.Arrange for the AC Services Blocking & ATM Card Deactivation in case of pending ODD cases.8.Arrange to reactivate the AC Services in case of Completed ODD Cases.9.Arrange for the Exit Relation of accounts as per the agreed policy.* Education:- Minimum High school* Language:- Majority should be bilingual (Arabic & English).* Experience/Background:- Previous ODD, KYC experience.- Advanced or intermediate Excel skills.- Ready to join immediately.
Keyskills :
PreviousODD KYCexperience.AdvancedorintermediateExcelskills.
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