Organisation Performance Manager - IT

Job Description

Job PurposeENTER THE WORLD OF AVIATION TECHJoin the Emirates Group IT Team in DubaiAt Emirates, we know that tech never stands still. Which is why were at the forefront of innovation in the aviation world. We are looking for the best IT professionals to help ensure we stay cutting-edge. So bring your talent to the worlds largest international airline and join our IT team as an Organisation Performance Manager - IT in our IT Performance & Insights team.What We OfferThis is your chance to work on challenging projects across different brands and businesses within the Emirates Groups global portfolio.Based in dynamic Dubai, you can enjoy all the benefits of a cosmopolitan lifestyle and a great work-life balance. Thats on top of a tax-free salary and amazing travel perks.About The RoleThe Organisation Performance Manager - IT is responsible to develop and implement the IT wide organisational performance management and workplace analytics strategy with a strong focus on driving accountability and making IT a data driven organisation. Ensure that the overall IT Strategy and Strategy of the various capabilities in IT are measurable and data driven decisions are being taken to achieve these strategies. Drive the culture of continuous improvement and form a feedback loop with strategy formulation to increase IT effectiveness, value delivery and productivity. Design and implement the software asset management strategy across IT. Engage with Technology, Finance, Procurement and Products teams ensuring licences are being used in the most effective and compliant manner.What Youll Be Expected To Do:- Design and implement a full-fledged organisation performance management strategy built on the core principles of being a data driven organisation, improving productivity and driving accountability- Drive the translation of IT strategy into KPIs / OKRs with IT Leadership and extended management team with agreement on how the KPIs / OKRs will be calculated & measured and associated source systems.- Work with leadership team to ensure IT goals are set up appropriately to achieve agreed KPIs / OKRs at an IT level and work with various capability heads to ensure these are cascades to the various teams in IT.- Ensure there is a feedback loop between strategy and KPIs / OKRs and past performance is taken into consideration for future strategies driving business performance improvement through an agreed process and cadence based on strategy setting cycles.- Create and maintain a balanced scorecard, automate, develop & deliver on an agreed roadmap for automation and drive its adoption across all governance forums in IT and ensure that all IT Performance reporting is taking inputs from the scorecard.- Design and implement a full-fledged Software Asset Management strategy built on the core principles of efficiencies and compliance.- Act as a trusted advisor to various capability heads in IT on the topics around software asset management including but not limited to utilization, purchasing, implementation, employee movement, disaster recovery, recycling and compliance- Design and implement the workplace analytics strategy for IT built on the core principles of increasing productivity whilst encompassing wellbeing as a key part of our employee value proposition- Responsible for the performance management of the team, setting appropriate objectives and implementing development plans to ensure standards of performance and productivity are achieved and maintained, enabling a high-performance culture.Qualifications & ExperienceExperience and Skills Youll Need To Have:- Degree or Honours (12+3 or equivalent) in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering, Software Engineering, Accounting, Finance, Economics- 8+ years Information Technology experience- Experience in working with Leadership and extended management team translating IT strategy into KPIs / OKRs.- Experience in Software Asset Management strategy design and implementation. Experienced in interpreting licensing terms, conditions, and product use rights across various vendors such as Microsoft, Oracle, IBM, Symantec, Red Hat, VMware etc.- Experience in implementing the workplace analytics strategy for IT. Expose collaboration patterns, empowering the organisation to act with agility, improve employee experiences, and sharpen focus. Leveraging on advanced analytics approaches to integrate Workplace Analytics insights with KPIs/OKRs.- Strong analytical and data gathering skills Strong attention to detail while maintaining the broader, analytical perspective- Strong quantitative and analytical competency- Excellent communication and presentation skills, interacting with senior management & leadership team- Goal oriented with a sharp delivery focus and attitude- Well-versed with AGILE ways of working Recommended: (Will be valued, if available)- Balanced Scorecard Certified (BSC/BSP) - KPI/OKR certification - ITIL Framework Foundation (specifically Asset and Configuration Management/Software Asset Management)- IAITAM Certified Software Asset Manager (CSAM)- Viva insights practitioner/specialist/expert certification- Published Blogs, Articles, contributions to OpenForums- Representation in Technical forums- Agile, SAFe certificationHow Youll Work:- This is a permanent role based full time in our Dubai officeEmirates. Fly Better.Salary & BenefitsJoin us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. Thats on top of transport benefits, life insurance and more. Find out what its like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers

Keyskills :

About Company

the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Group’s extensive and diverse international portfolio includes the world’s largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion).