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Order Processing and Outbound Documentation Specialist

1.00 to 10.00 Years   Dubai, United Arab Emirates   06 Oct, 2023
TASC Outsourcing
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

We are seeking an Order Processing and Outbound Documentation specialist to support our operations team. This role involves efficiently processing customer orders, ensuring accurate documentation, and assisting with outbound logistics. The ideal candidate will be detail-oriented, organized, and able to work in a fast-paced environment.˙Responsibilities:

  1. Order Processing:
  • Receive and review customer orders via various communication channels (email, phone, web).
  • Verify order accuracy, including product details, quantities, and pricing.
  • Enter order information into the companys order processing system accurately and promptly.
  • Coordinate with other departments to ensure product availability and delivery scheduling.
  • Resolve order-related issues and discrepancies as needed.
  1. Outbound Documentation:
  • Prepare and maintain shipping documentation, including packing lists, invoices, and PODs.
  • Ensure all documentation complies with relevant regulations and customer requirements.
  • Collaborate with the logistics team to arrange shipments, and schedule pickups.
  • Communicate shipment details and tracking information to internal teams.
  • Maintain organized records of all outbound shipments and associated documentation.
  1. Communication:
  • Serve as a point of contact regarding order status and shipment information.
  • Address customer inquiries, concerns, and requests in a professional and timely manner.
  • Provide exceptional customer service to maintain and enhance customer satisfaction.

Keyskills :

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