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Operations Manager

1.00 to 10.00 Years   Dubai, United Arab Emirates   23 Jan, 2024
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryHospitality & Accomodation
Functional AreaNot Mentioned

Job Description

About Right Hands:Right Hands is a prominent provider of professional cleaning and home services, dedicated to delivering exceptional quality and customer satisfaction. We are seeking a dynamic and experienced Operations Manager to lead our operations team in providing Home Cleaning, Furniture Cleaning, Deep Cleaning, and AC Cleaning services.˙Key Responsibilities:˙1.˙˙˙˙˙Team Leadership:˙

  • Spearhead the establishment of a dedicated team for various cleaning services.
  • Recruit, train, and develop a skilled and efficient team.
  • Oversee a workforce of approximately [number] cleaners.
  1. Quality Assurance:
˙
  • Ensure services meet and exceed customer expectations and company standards.
  • Implement comprehensive training programs to enhance team skills and knowledge.
  • Uphold excellent service standards and assure effective resource utilization.
  1. Operational Management:
˙
  • Manage day-to-day activities, creating and executing operational guidelines and protocols.
  • Act as the primary point of contact between the cleaning team and internal stakeholders.
  • Maintain strong relationships with customers and communicate operational status daily.
  • Immediately report safety issues and employee accidents to management.
  1. Procurement and Resource Management:
˙
  • Manage the procurement process for necessary equipment and supplies.
  • Ensure the team has access to high-quality and reliable tools.
  • Oversee effective use and distribution of resources.

Keyskills :

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