| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Amusement & Recreation Facility |
| Functional Area | Not Mentioned |
ExperienceÿúÿÿÿÿÿÿMinimum 2 years of managerial experience in Entertainment & Leisure.úÿÿÿÿÿÿA passion for sports and adrenaline-based activities is highly important.ÿ úÿÿÿÿÿÿOversee the efficiency of operational processes.úÿÿÿÿÿÿParticipate in strategic planning and goal-setting for various business functions.úÿÿÿÿÿÿResearch methods to improve operations and reduce costs.úÿÿÿÿÿÿMonitor and report on department performance.úÿÿÿÿÿÿManage and train employees.úÿÿÿÿÿÿManage a team of floor staff, receptionist/caf‚ staff, technicians, and cleaners.úÿÿÿÿÿÿEnsure the development of staff work schedules and recommend approval or disapproval of leave requests.úÿÿÿÿÿÿMotivate the staff, and organise team meetings as required to keep the team informed of relevant information.úÿÿÿÿÿÿLead the communication with the marketing team to enable them to create effective advertisements for each event and collaborate as needed.úÿÿÿÿÿÿCollaborate with the Marketing team in developing creative campaigns and relevant partnerships for the brand.úÿÿÿÿÿÿResponsible for addressing day-to-day performance issues in a timely manner.úÿÿÿÿÿÿAggressively plan to meet or exceed revenue and attendance goals, while staying within the operating budgets of the events/programs.úÿÿÿÿÿÿMonitor the overall progress of the operational processes, ensuring that there are clear and concise status reports available to the management and that issues are escalated properly.úÿÿÿÿÿÿCorrespond with and provide regular reports to the Line Manager.úÿÿÿÿÿÿMaintain a safe, clean, and hazard-free facility.úÿÿÿÿÿÿRespond to and take appropriate action to resolve concerns and complaints from customers and subordinates.úÿÿÿÿÿÿHelp with the development and facilitation of the department training programs, manuals, and procedures.úÿÿÿÿÿÿConduct frequent inspections of the facility to ensure compliance with policies and procedures.úÿÿÿÿÿÿHost and lead groups of customers for events such as birthday parties, school trips, and corporate & team outings.úÿÿÿÿÿÿEnforce safety rules and ensure customers get the safest, most enjoyable experience possible whilst enthusiastically ensuring a party atmosphere like no other.úÿÿÿÿÿÿDevelop & prepare SOPs contributing to the smooth functioning of the operations.úÿÿÿÿÿÿContribute creative ideas and strategies to enhance customer experiences and elevate organisational growth.úÿÿÿÿÿÿWhenever required, perform duties of Floor Staff as well.What we offer: úÿÿÿÿÿÿExcellent working environment.úÿÿÿÿÿÿSubstantial career progression.úÿÿÿÿÿÿMarket competitive salary package based on experience.úÿÿÿÿÿÿStandard benefits as per the labor law.
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